ONE SYSTEM, ONE DATABASE, ONE VENDOR ...
... NO MORE JUGGELING BETWEEN MULTIPLE
VENDORS FOR SUPPORT
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Everything you need is in one system, one database and from one vendor – even customer
portals and full websites. No expensive and messy integrations to do. No orchestrating
multiple vendors to get and keep your management software and company processes running
smoothly. No fuzzy lines of accountability for support. All the management tools you
need in the most advanced technology available - and with your own support team
continually by your side.
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INCLUDES UNLIMITED TRAINING AND SUPPORT
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Because there’s no contracted minimum time period or charge or upfront purchase or
setup price you can cancel and walk away any time, so we succeed ONLY when you
succeed. The only way we can guarantee that you succeed is if there are no barriers
to your seeking our support when you need it. So we made a purposeful decision to
remove the typical support barrier - cost.
Another typical barrier we’ve removed is access. Call us – we pick up the phone!
Wee hours of the morning, late at night, weekends – we pick up the phone. Email us
when you prefer – you’ll get a response within 2 hours. Our on-line meeting
technology allows us to share access between your computer at your location and our
computer at our location to immediately work together to solve your problem or show
you how to do something.
A third typical barrier we’ve removed is the narrow focus to support only the
software. Again, we succeed only when you succeed so it’s in our best interest to
provide a broad range of support:
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TECHNOLOGY. All types of hardware and software technology purchase and implementation
decisions. No, we don’t sell stuff - we share our experience and knowledge.
WORK PROCESS OPTIMIZATION. We help you implement high-tech industry techniques
that significantly reduce costs and employee burn-out.
CUSTOMER RELATIONSHIP MANAGEMENT. We guarantee to increase your customers’ satisfaction
and appreciation of what you do.
VENDOR MANAGEMENT. We’re happy to guide your implementation of FULLfocus™ automated
systems for controlling who works where, what they do, and that License/Insurance/Bonds/etc.
are continually kept current.
MARKETING. We provide you with customized marketing materials to use with bid
packets and advertising.
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CONTINUAL TECHNOLOGY GROWTH
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You get new features and tools each quarter, and continual evolution on the latest
technology and platforms. And you participate in our development planning – our best
ideas comer from our customers. So you not only get enhancements and new functions,
you get the ones you want.
So, you’re license provides fantastic software, unlimited support and also adds
a software development group to your team.
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